The Front Desk Receptionist answers the phones, greets clients, accepts co-pays and books future appointments for clients. This person also inputs billing and completes filing of billing and medical records. This person must effectively and professionally interact with clients and clinicians to procure timely appointment offerings and maintain a positive relationship with customers.
Answer incoming calls
Greet clients and inform clinicians of appointment arrival
Accept co-pays and book future appointments for clients and clinicians
Assist in making proper assignment of cases by staying knowledgeable of what insurances an individual clinician is billable to and what the therapist's treatment specialties are
Enter new patient information into the computer system
Responsible for verifying insurance coverage and client co-payments and obtain authorizations for treatment from the clients insurance pay source Special Position Requirements
Advanced computer skills and experience with using Microsoft Applications
Ability to prioritize work assignments and manage time properly
Ability to verbally communicate effectively by phone or in person
Ability to multitask in a fast paced environment
Highly organized and pays attention to details
Excellent customer service skills
Establishes and maintains effective working relationships within the agency and related sources
Ability to sit or stand for extended periods of time
Ability to lift and carry 15lb.
One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
Arbour Hospital is a 136-bed private psychiatric facility located in Boston's Jamaica Plain neighborhood. The hospital specializes in adult mental health treatment, adolescent and dual diagnosis services. Other services include partial hospitalization programs (PHP) and outpatient treatment.