Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!
Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We are well-known in the field and have been a preferred provider in the Southern California region for over 20 years partnering with local government agencies and managed care companies to offer personalized, integrated care to community members of all ages, ethnicities, and cultural backgrounds. You will find that we have several openings ranging from administrative to clinical positions in a variety of service areas and settings in Southern California. Join one of our Pathways companies, Pathways Community Services (PCS) and/or College Community Services (CCS) and experience it for yourself! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.
Pathways is looking for a full-time Personal Service Coordinator with at least 2 yrs. of experience working with Individuals with Mental Illness. This person will be responsible for coordinating the needs of each client and family in their caseload.
ESSENTIAL JOB FUNCTIONS AND REQUIREMENTS
Conducts intake, completes comprehensive evaluation of each client's life situation, problems and needs, and with client's participation and consent, prepares a detailed plan of care
Responsible for service coordination by assisting clients in implementing their plan of care by facilitating access to and providing community resource linkage and managing the process to include monitoring effectiveness of support services including both client and provider participation
Provides professional support to clients by maintaining regular contact (i.e. client home visits) to provide personal support, consultation, confrontation and intervention, as necessary, including guidance and instruction
Maintains daily record of work activities completing daily service progress notes and billing forms per Company and government standards and in compliance with Short Doyle/Medi-Cal requirements related to case management
Develop and maintain professional working relationships with agencies and service providers
Met monthly Productivity goal requirement
Provide the best customer care possible; including reliability in working a flexible working schedule
Identify and build upon the strengths of consumers, coworkers, and the communities we serve
Support consumers’ steps towards Recovery and Wellness
Create an organizational culture that respects and celebrates the diversity of our consumers
Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry
Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes
Bachelor's degree from an accredited university in human services
Or related field and two years related experience
Or three to four years experience as a transitional age youth client of a similar program who has graduated to self-sufficiency
Valid driver's license and proof of automobile insurance
May be required to have knowledge of rehabilitation model
Excellent documentation and organization skills, interpersonal skills and good written and verbal communication skills; Intermediate level PC skills required
Internal Number: 873800
About Pathways of California
Pathways, previously Providence Human Services is one of the largest national providers of accessible, outcome-based behavioral and mental health services. Clients and partners of Providence Human Services can expect the same great service and offerings through Pathways, and we look forward to continuing to work together. At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. Our more than 8,000 employees provide the highest-quality home- and community-based social services and non-emergency transportation services in 44 U.S. states, the District of Columbia, British Columbia, Alberta and Ontario, Canada. We proudly serve more than 54,000 unique clients and nearly 17 million individuals who qualify for services under our contracts.Pathways was founded in 1997 in response to increasing government initiatives to privatize human services. We describe ourselves as the “Human Services Company Without Walls” because we neither own nor operate any type of institution. Rather, we specialize in providing direct services and case management to children, adolescents and adults with behavioral and medical health needs, as well as tho...se supervised by government subsidized programs, in their homes or through community-based resources. Our programs are designed to be multi-jurisdictional; capable of serving numerous clients under government funded programs.Pathways offers a full spectrum of social service and behavioral health solutions, including Youth & Family Services, Adult Services, Correctional Services and Prevention Services. Within each area, clients have access to a broad range of social and behavioral services to meet their needs. Pathways provides a focused approach to managing the medical, behavioral and social needs of potentially high-cost healthcare consumers with chronic conditions and complex social challenges. Healthcare providers today are incentivized more than ever before to deliver the highest-quality, patient-centered care that results in optimal outcomes, reduced re-admissions and lower costs. Achieving the most efficient and effective model for accountable care benefits significantly from collaborating with the right service partners.