Position Summary: We have an exciting opportunity to join our team as a Administrative Coordinator.
In this role, the successful candidate will be responsible for coordinating and supporting administrative activities for the PT/OT department and ensuring efficient administrative and programmatic operations.
Performs quality assurance duties including developing patient satisfaction questionnaire in collaboration with the Program Manager's and Director and implementing distribution and collection of said tool in addition to conducting phone interviews to collect patient satisfaction information, analyzing the information and reporting on trends
Explores, manages and coordinates community outreach events for the PT/OT department which requires problem solving and critical thinking. Attends and contributes to planning meetings for events, applies information from meetings to appropriately plan for the PT/OT's role with a variety of events.
Oversees PT/OT volunteers. Engages in problem solving and planning related to the volunteers job responsibilities, abilities and schedules.
Develops PT/OT department marketing material, updates and maintains website content & other marketing instruments (plasma screens, NYUMC2, NYUMC face book page, etc.). Liaison with the Office of Communication and the Print Shop.
Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities. Gathers, enters, and/or updates data to maintain PT/OT department records, a database and registry, as appropriate; establishes and maintains files and records for the center.
Creates variance reports for review, and monitors office budget to ensure availability of funds for operations, travel and special events. Ensures compliance with NYULMC financial policies
Researches and analyzes data related to administrative functions: supply/inventory management, payroll, scheduling, budget, clinical/regulatory compliance, etc. Prepares a variety of communications, reports, charts, written documents, etc detailing the findings which may be highly sensitive and confidential in nature. Reviews findings with the Program Managers and the Director.
Maintains schedules/calendars, screens and handles telephone communications; evaluates incoming and outgoing correspondence and prepares responses as appropriate. Organizes and facilitates meetings, conferences, and other special events, as required, including identifying needed resources and arranging for required support (i.e. Technical, A/V, etc) for meetings and events.
Engages in problem solving and project planning/coordination to ensure efficient service and organization of the PT/OT department. Assists in the development and execution of stated goals and objectives and serves as a primary point of contact for all administrative issues affecting Musculoskeletal Rehabilitation Network and Concussion Center, individuals, external institutions and agencies. Coordinates the administrative efforts of the PT/OT department.
Coordinates the efforts of the Sports Performance Center and serves as the liaison between clientele and CMC PT/OT staff.
Develops policies, procedures and systems which ensure productive and efficient administrative operations. Coordinates the day-to-day activities for the PT/OT department and associated clinics including but not limited to supply/inventory/equipment management, scheduling, budget, and clinical/regulatory compliance.
Performs other duties.
Minimum Qualifications: To qualify you must have a Bachelor's Degree required with 2 years of relevant experience, or the equivalent combination of education and experience. The successful candidate must also possess excellent interpersonal, verbal and written communication, and organizational skills. Knowledge of standard office software is essential, including proficiency with word-processing, spreadsheet and database software (e.g., Microsoft Office, preferred). Ability to multi-task and/or coordinate multiple assignments is required. Ability to interpret and implement policies and procedures, and effectively communicate detailed information to a diverse population, both verbally and in writing; excellent problem-solving skills is required.
Preferred Qualifications: Previous experience administering office operations in a PT/OT orthopedic/sports healthcare setting preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.