Assistant Director, Financial Aid and Enrollment

YOUR ROLE:
In this exciting role, you will serve as the leader of institutional enrollment, student financial assistance, and admissions operations for the Center for Programs in Allied Health (CPiAH).

Registrar Services: The ADES is the director of student enrollment and academic records and, as such, is responsible for the accuracy and integrity of all aspects of course management and scheduling; student information and enrollment systems; academic calendars; student records, and registration; and student transcripts.

Provides leadership for the creation, coordination, execution and growth of complex programs independently. Provides leadership to support programs that are expected to experience significant change, expansion or evolution over time.

Admission Services: Oversee processes of verification of applicants' academic history, degree, and transcripts (both domestic and international), as well as any other application requirements.

Financial Aid Services: Oversee administrative and student financial aid processes to include, but not limited to calculating award amounts and generating financial aid award letters for financial aid students. Ensure institutional and programmatic compliance with US Department of Education Title IV requirements. Certifying official for Department of Education Title IV Financial Aid and private lenders.

Responsible for ensuring Enrollment Services compliance with programmatic and institutional accreditation requirements. Consistent application of FERPA policy and procedures. Consistent application of ADA/Title IX requirements.

Effectively use Campus Management System.

DEPARTMENT/UNIT SUMMARY
Vanderbilt's Center for Programs in Allied Health consists of a team of 19 employees. This position has one direct report and reports to the Director of the Center for Programs in Allied Health. The team is housed within the office of Health Science Education and works with the programs of Allied Health and deals with all student enrollment services (registrar services, admissions services, and financial aid services).

View how Vanderbilt Health employees celebrate the difference they make every day:

Discover Vanderbilt University Medical Center:

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

VUMC Recent Accomplishments

Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:

* US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children's Hospital at Vanderbilt named as one of the Best Children's Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.

* Healthcare's Most Wired: Among the nation's 100 "most-wired" hospitals and health systems for its efforts in innovative medical technology.

* Becker's Hospital Review: named as one of the "100 Great Hospitals in America", in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.

* The Leapfrog Group: One of only 10 children's hospitals in the to be named at Leapfrog Top Hospital.

* American Association for the Advancement of Science: The School of Medicine has 112 elected fellows

* Magnet Recognition Program: Received our third consecutive Magnet designations.

* National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement

* Human Rights Campaign Healthcare Equality Index: 6 ^th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.

KEY RESPONSIBILITIES:

a. Financial Aid Administration and Management
b. Admissions Management
c. Records and Registration Management

• Develops program plans, goals and objectives in collaboration with program and area leadership.
• Provides professional and/or technical leadership in the execution of day-to-day program activities.
• Communicates within and across department to maximize information sharing around progress, needs, inter-dependencies and accomplishments.
• Participates in institutional task forces and other special committees related to the achievement of goals and objective.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

ADDITIONAL RESPONSIBILITIES:

• Develops program plans, goals and objectives in collaboration with program and area leadership.
• Provides professional and/or technical leadership in the execution of day-to-day program activities.
• Communicates within and across department to maximize information sharing around progress, needs, inter-dependencies and accomplishments.
• Participates in institutional task forces and other special committees related to the achievement of goals and objective.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES:

PROGRAM MANAGEMENT (ADVANCED): - Planning, organizing, and managing resources to bring about the successful completion of specific program goals and objectives.

PEER LEADERSHIP (ADVANCED): - The ability to show leadership and influence people of equal rank in an effort to accomplish team goals.

FINANCIAL PROCESSES (ADVANCED): - Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.

QUALITY MANAGEMENT (ADVANCED): - Developing a systematic process of checking to see whether a process or service is meeting specific requirements.

NETWORKING (ADVANCED): - Build relationships through industry contacts, professional organizations and individuals.

PROCESS IMPROVEMENT (ADVANCED): - Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.

MENTORING & COACHING (INTERMEDIATE): - The essence of training and mentoring on the job is transfer of knowledge. Whereas training can be considered more formal and scheduled, mentoring is often in the form of guidance and hands-on experiences. The reporting relationship is unimportant since the purpose is to pass on information and experiences. These discussions normally center around a person's goal of learning job procedures, content, standards, analysis and problem-solving.

CORE ACCOUNTABILITIES:

• Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams.
• Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution.
• Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas.
• Team Interaction: Acts as a go-to resource for colleagues with less experience; may lead small project teams.

CORE CAPABILITIES:

SUPPORTING COLLEAGUES :

• Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
• Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
• Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.

DELIVERING EXCELLENT SERVICES:

• Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
• Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
• Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.

ENSURING HIGH QUALITY:

• Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
• Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
• Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.

MANAGING RESOURCES EFFECTIVELY:

• Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
• Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
• Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.

FOSTERING INNOVATION:

• Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
• Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
• Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.