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Position Summary:
The Manager of Program Development & Service Delivery is responsible for program development, continual enhancement of service delivery, clinical oversight, staff management, financial administration, regulatory compliance consistent with MHS values and mission. The Manager’s accountabilities also include program implementation, evaluation/monitoring in addition to creating an environment of hope, safety, enthusiasm, compassion and recovery and serving as serving as Involuntary Treatment ACT (ITA) court evaluator and/or court/ITA coordinator, as needed.

Minimum Requirements:
Seven (7) years of clinical experience working in a mental/behavioral health capacity serving children, adolescent and/ or adults
Three (3) years of experience working in operations improvement, change management or strategic planning
Five (5) years of experience in a supervisory and lead roles; healthcare leadership a plus
Knowledge of Involuntary Treatment Act WAC and ITA court experience
Consideration may be given to internal candidates not meeting the minimum qualifications

Education/Licenses/Certifications:
Master’s degree required, Mental Health Professional, as defined by WAC, with current licensure as Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC)

Position Type: Full-Time Regular
Full Time Employee: Yes
Primary Shift: Day
Work Schedule: Monday - Friday

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About MultiCare Health System

MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital. Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

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