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Access Center Operator - Casual
Nemours is looking for customer-service oriented individuals to join its growing Switchboard team. As a member of this team, you will serve as the first point of contact for patients entering Nemours Healthcare System. Schedule: Part time, casual position. Days and shifts will vary based on the needs of the department. Candidate must have flexibility to work various shifts to include, days, overnights and weekends. Essential Functions: Promptly answers incoming calls, asks appropriate questions to properly direct the call. Makes outbound calls when follow-up is needed. Provide a smooth transition for all internal and external customers by utilizing excellent customer service skills and effe
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