Lead Patient Service Rep in Exton, PA for Nemours Children's Health

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Lead Patient Service Rep

Nemours is hiring a Lead PSR in our Exton, PA location.The Lead PSR oversees and provides resources to clerical associates (PSRs and MAs) by ensuring that any changes in workflow or processes are implemented accordingly. The Lead PSR monitors the ongoing clerical performance of the PSRs and MAs, provides coaching and feedback to clerical staff as needed and collaborates with the office leadership team to facilitate the day to day operations of the office.The Lead PSR is responsible for performance or delegation of daily office

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