Summary

This position oversees the Mental Health services throughout the Northern Arizona VA Health Care System (NAVAHCS). The Mental Health & Behavioral Health Sciences (MH&BS) Service Line Manager reports to the Chief of Staff. The MH&BS service line manager will supervisor the managers within the MH&BS service line. The MH&BS manager will manage human and material resources and a variety of mental health programs. This position supports the overall functioning of MH&BS.

Qualifications

Basic Requirements:

• The basic requirements for employment as a VHA social worker are prescribed by statute in 38 U.S.C. § 7402(b)(9) - as amended by section 205 of Public Law 106-419 - enacted November 1 - 2000
• To qualify for appointment as a social worker in VHA - all applicants must meet the following: Citizenship
• Be a citizen of the United States
• (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3 - section A - paragraph 3g this part)
• Education
• Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may not be substituted for the master's degree in social work
• Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the 4 accreditation standards for a masters of social work
• Licensure
• Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
• Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/
• Loss of Licensure or Certification
• Once licensed or certified - social workers must maintain a full - valid - and unrestricted independent license or certification to remain qualified for employment
• Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment
• English Language Proficiency
• Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f)
• Grade Determinations: In addition to the basic requirements for employment - the following criteria must be met when determining the grade of candidates
• Social Worker (Service Chief) GS-14 (1) Experience/Education
• One year of experience equivalent to the GS-13 grade level
• The chief social work service must evidence possession of supervisory and management skills
• Experience must demonstrate possession of advanced practice skills in administration - demonstrating progressively more professional competency skills and judgment
• May have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experience
• (2) Licensure/Certification
• The chief social worker must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
• (3) Demonstrated Knowledge - Skills - and Abilities
• In addition to the experience above - the candidate must demonstrate all of the following KSAs:(a) Skill in providing the full range of supervisory duties across multiple service divisions/sections - which would include responsibility for assignment of work to be performed - performance evaluation - selection of staff - and recommendations of awards - advancements - and when appropriate - disciplinary actions.(b) Skill in applying legal - ethical - and professional standards to social work practice.(c) Skill in developing - maintaining - and managing social work services in multiple divisions/sections.(d) Ability to ensure compliance with social work practice - policy - and accreditation standards across the continuum of health care.(e) Skill in providing consultation to facility leadership - managers - and other staff on social work qualification standards - practice - competency - productivity - and continuing education requirements.(f) Skill in administrative oversight to ensure compliance with social work licensure requirements
• (4) Assignment
• For all assignments above the full performance level - the higher-level duties must consist of significant scope - complexity (difficulty) - and variety and be performed by the incumbent at least 25% of the time
• At the GS-14 grade level - size - scope - significance and impact are greater than the GS-13 grade level
• The chief social worker responsibility includes management of large - complex - social work services within the organization
• The chief social worker is the highest level professional position at the facility with responsibility for the professional practice of all facility social workers and provision of social work services
• The chief social worker provides supervision to social work service - with multiple sections or programs across the health care delivery system as well as an assistant chief and supervisors
• Social work service includes staff members of different grades - as well as multiple disciplines - various treatment sites and at locations close to and distant from the medical center
• The chief social worker has full responsibility for managing and supervising all aspects of social work service operations including clinical practice - program management - education - human resource management and supervision of the service
• Preferred Experience: Providing leadership and oversight for all professional and administrative operations
• Success in managing human and material resources across a complex mental health continuum
• Developing - implementing - and evaluating policies - procedures - and clinical care standards
• Conducts ongoing surveillance and evaluation of clinical performance
• Lead quality control programs - risk management activities - infection control oversight - and compliance with facility-wide performance measures
• Ability to improve patient access - flow - timeliness - and satisfaction through data-driven process improvement
• Advanced clinic access management - including monitoring supply and demand - clinic utilization - backlog reduction - no-show reduction strategies - and appointment optimization
• Experience recommending and evaluating criteria for clinical privileges - and monitoring clinical competence of licensed independent practitioners
• Collaborate with system partners to optimize operations and resource utilization
• Plans - develops - and leads new or expanded clinical programs
• Analyze financial - workflow - and operational impacts of proposed policies or initiatives and provide data-supported recommendations
• Experience supervising interdisciplinary staff - resolving personnel issues - conducting evaluations - managing performance - and overseeing continuing education
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: Involve active listening - reading - observing and evaluating verbal and nonverbal behavior - walking - speaking - writing reports - writing policies and procedures - writing clinical notes - using office equipment such as computers - telephones - fax machines - photocopy machines and traveling throughout the catchment.

Duties

• Duties may include but are not limited to: All professional and administrative activities within the Mental Health Service Line including selection - orientation and continuing education of staff
• Assures that all licensed independent practitioners receive education on assessing and managing pain
• Clinically and administratively related activities of the Mental Health Service Line.
• Continuing surveillance of the professional performance of all individuals in the Mental Health Service Line who have delineated clinical privileges
• Monitoring and evaluating the quality of care provided in the Mental Health Service Line
• Assuring that individuals in Mental Health with clinical privileges competently provide service within the scope of privileges granted
• Recommending to the Medical Executive Board the criteria for clinical privileges that are relevant to the care provided in the Mental Health Service Line
• Recommending appointment and clinical privileges for each medical staff member of the Mental Health Service Line and others requesting privileges within Mental Health
• When needed - Service Line Managers will consult with the appropriate specialty for re-privileging decisions
• Reviews Provider Performance Improvement activities/data as part of the renewal of privileges/scope of practice The integration of the department or service into the primary functions of the hospital
• The development and implementation of policies and procedures that guide and support the provision of care - treatment - and services
• VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU VA Careers - Licensed Clinical Social Worker: https://youtube.com/embed/U_xC25QsN0w Total Rewards of a Allied Health Professional This position is eligible for the Education Debt Reduction Program (EDRP) - a student loan payment reimbursement program
• You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment
• Program Approval - award amount (up to $200 -000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application
• Work Schedule: 8:00am - 4:30pm Monday - Friday Recruitment Incentive (Sign-on Bonus): May be authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive
• Contact VHA.ELRSProgramSupport@va.gov - the EDRP Coordinator for questions/assistance
• Learn more Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual - based on prior [work experience] or military service experience
• Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
• Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Virtual: This is not a virtual position
• Functional Statement #: 00000 Permanent Change of Station (PCS): Authorized